Privacy Policy
Last updated: September 13, 2024
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, including receiving SMS communications. It informs You about Your privacy rights and how the law protects You.
We use Your personal data to provide and improve the Service. By using the Service, including opting into SMS communications, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with the first letter capitalized have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
Definitions
Account: A unique account created for You to access our Service.
Company: Referred to as either "the Company", "We", "Us", or "Our" in this Agreement, refers to La Costa Group, 1947 Camino Vida Roble Suite 101 A Carlsbad, CA 92008
Cookies: Small files placed on Your computer, mobile device, or other devices by a website to store certain information.
Country: Refers to New York, United States.
Device: Any device capable of accessing the Service, such as a computer, cellphone, or tablet.
Personal Data: Any information relating to an identified or identifiable individual.
Service: Refers to the Website and any related services, including SMS communication services.
Service Provider: Any natural or legal person who processes data on behalf of the Company.
Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Website: Refers to Help Me Exit owned by La Costa Group, accessible from https://helpmeexit.com/
You: The individual accessing or using the Service, including the entity or company on whose behalf the Service is being accessed.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When You use Our Service, We may ask You to provide personally identifiable information, including but not limited to:
Email address
First name and last name
Phone number (for SMS communications)
Address, State, ZIP/Postal code, City
Usage Data
SMS Communications and Consent
We collect and use Your phone number to provide SMS communication services, including transactional messages, promotional offers, and service updates.
By providing Your phone number, You consent to receiving SMS communications from Us
Opt-in Procedure:
You agree to receive SMS communications from Us by actively opting in when submitting your phone number through Our Website or other channels. This includes providing express consent to receive promotional, transactional, and informational messages.
Opt-out Procedure:
You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message You receive from Us. You may also contact Us via email or phone at any time to opt-out. Message and data rates may apply.
Compliance with Regulations
We comply with all relevant SMS marketing regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA Guidelines. We ensure that we do not send unsolicited marketing messages without obtaining express written consent from You.
Usage Data
Usage Data is collected automatically when using the Service. It may include details such as:
IP address
Browser type
Time and date of Your visit
Pages visited, time spent on those pages
Device details (for mobile access)
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain Our Service, including sending You SMS communications.
To manage Your Account and registration as a user of the Service.
To provide You with promotional offers and information via SMS, email, or other electronic means.
To contact You regarding updates, security alerts, or customer service issues.
To manage and fulfill Your requests, including SMS opt-in and opt-out requests.
For data analysis, trend identification, and Service improvements
Sharing Your Personal Data
We may share Your personal information under the following circumstances:
With Service Providers: To facilitate the delivery of SMS communications.
With Affiliates: To provide similar products and services.
For Business Transfers: In case of merger, acquisition, or sale of assets.
With Legal Authorities: As required by law for legal proceedings.
Retention of Your Personal Data
We retain Your Personal Data, including phone numbers and SMS communication logs, only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. SMS data is retained to comply with legal obligations or for auditing purposes in compliance with TCPA regulations.
Transfer of Your Personal Data
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside Your state or country. By using Our Service, You consent to this transfer.
Security of Your Personal Data
We take reasonable measures to protect Your Personal Data, including encryption and secure storage of SMS data. However, no method of electronic storage or transmission over the Internet is entirely secure.
Children’s Privacy
Our Service is not directed to anyone under the age of 13. We do not knowingly collect Personal Data from anyone under this age without parental consent.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page.
Contact Us
If You have any questions about this Privacy Policy, You can contact Us at: